This week we moved all Thrive booking and account management across from Acuity to Nookal. It's the same system our physio side already runs on, which means one place for your bookings, your passes and your account — and a lot less double-handling behind the scenes for us.
The bigger win is for you. Through the member portal you can now book, waitlist and cancel yourself, and see exactly where your passes and membership sit, without having to message us and wait for a reply.
A special thank you to Phoebe, who has done the enormous, unglamorous work of getting this set up, migrating everyone's details and troubleshooting as we go. A change like this doesn't happen by itself, and she has done an amazing job.
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